About us

I. Our Story at a Glance: Who We Are

Welcome to T2T SIMPLE LTD – a brand built on the belief that everyday organization and outdoor living should be both beautiful and affordable. Headquartered in the heart of London at 27 Old Gloucester Street, LONDON WC1N 3AX, UNITED KINGDOM, we have rapidly grown into a trusted name for high-quality wicker baskets, handmade rattan products, and practical garden essentials.

Since our founding, T2T SIMPLE has focused on one clear mission: to bring stylish, durable, and eco-friendly baskets to homes across the United States and beyond. While our roots are in the UK, our heart beats for American households – from busy families in Texas to apartment dwellers in New York, and from gardeners in California to small business owners in Florida.

We are not just another online store. We are a team of design-loving, quality-obsessed individuals who believe that no home accessory should break the bank. With product prices ranging from $4 to $8, we prove that affordability and premium quality can go hand in hand.

Our official website, t2tsimple.com, serves as your gateway to a world of creative, natural, and versatile storage solutions. Whether you need a rustic picnic basket, a sturdy garden planter, or a decorative woven tray for your coffee table – we’ve got you covered.

II. Our Mission and Core Values

Our Mission: Exceptional Value for Every American Home

At T2T SIMPLE LTD, our mission is straightforward: to deliver outstanding value through innovative, reliable, and beautifully designed wicker and rattan products. We understand that organization and garden décor should not be a luxury. That’s why every product we sell is priced between $4 and $8, ensuring that anyone – regardless of budget – can enjoy the timeless charm of natural materials.

We aim to simplify your life. A well-placed basket can transform a cluttered closet into a serene space. A handmade rattan planter can turn a dull balcony into a lush garden retreat. We are here to make those transformations accessible to everyone.

Our Core Values

1. Honesty & Transparency
We believe in clear pricing, honest product descriptions, and no hidden fees. What you see on t2tsimple.com is exactly what you get – and what you pay is exactly what you expect.

2. Innovation in Design
Wicker and rattan are ancient crafts, but we constantly reimagine them. From collapsible storage baskets to weather-resistant garden totes, our designs blend tradition with modern functionality.

3. Customer-Centric Approach
You are the reason we exist. Every decision – from product development to shipping policies – is made with your satisfaction in mind. Our customer support team is always ready to assist you via marga.trading.amz@gmail.com or by phone at Phone: +84 0585824143.

4. Sustainability
We are committed to eco-friendly practices. Wicker and rattan are renewable, biodegradable materials. By choosing T2T SIMPLE, you are supporting a greener planet.

5. Global Reach, Local Touch
Even though we ship to almost every corner of the world, we treat every order like a neighborly favor. Fast, careful, and personal – that’s our promise.

III. Our Journey: From Humble Beginnings to International Trust

The Early Days

T2T SIMPLE LTD was born from a simple observation: high-quality wicker baskets in the US market were either too expensive or poorly made. The founder, after years of working in home goods trading, noticed that many American families loved the natural look of rattan but struggled to find affordable, durable options.

In 2018, the first batch of handmade baskets was sourced directly from skilled artisans in Southeast Asia. The goal was not to mass-produce cheap goods, but to curate timeless pieces that would last for years. The first warehouse was small – barely 500 square feet – but the ambition was enormous.

Overcoming Challenges

The early months were difficult. Shipping costs were high, and gaining customer trust as a new online brand was an uphill battle. Many shoppers hesitated to buy home décor items without seeing them in person. Returns were a risk, and fraud was a concern.

But we listened. We improved our product photography, wrote detailed descriptions, and most importantly – we partnered with Stripe to offer secure, seamless payments. That was a turning point. When customers saw that we supported Apple Pay, Google Pay, and all major credit/debit cards with Stripe’s ironclad security and fast refund process, trust began to grow.

Milestones That Matter

  • 2019 – First 1,000 orders shipped to US addresses.

  • 2020 – Expanded product line to include outdoor garden baskets and planters.

  • 2021 – Reached 10,000 happy customers across 30 states.

  • 2022 – Launched international shipping to Canada, Australia, and Europe.

  • 2023 – Achieved a 98% customer satisfaction rating on product quality.

  • 2024 – Redesigned t2tsimple.com for faster browsing and mobile checkout.

Expanding to the US and Global Markets

Today, T2T SIMPLE LTD proudly serves the entire United States – from New England to Hawaii. Our distribution network allows us to deliver quickly and reliably. We also ship internationally, bringing the warmth of natural wicker to homes worldwide.

Our headquarters remain in London, but our largest customer base is in the US. Why? Because American homeowners, renters, and gardeners appreciate the perfect balance of style, utility, and price that we offer. Every $4–$8 product is tested for durability, safety, and aesthetic appeal.

IV. What Makes Our Products Stand Out?

Uncompromising Quality

We source our wicker and rattan from experienced craftspeople who have worked with natural fibers for generations. Each basket is inspected for sturdiness, weave consistency, and finish. Unlike cheap plastic alternatives, our products breathe, resist cracking, and age beautifully.

Creative, Unique Designs

Why settle for boring storage bins? Our collection includes:

  • Rectangular wicker baskets for shelves and cubbies

  • Round rattan planters with removable liners

  • Picnic-style hampers perfect for outings

  • Wall-mounted garden baskets for herbs and flowers

  • Collapsible totes for seasonal storage

Each design is created to solve a real problem – clutter, dull décor, or limited outdoor space – while adding a touch of rustic elegance.

Affordable Pricing for Everyone

With prices between $4 and $8, we are proud to be one of the most budget-friendly wicker brands shipping to the US. Compare that to boutique stores charging $25+ for similar sizes. We achieve low prices by working directly with manufacturers, minimizing middlemen, and optimizing our supply chain – without ever sacrificing quality.

Professional & Caring Customer Service

Our team is available via email and phone to answer questions, help with order issues, or guide you to the right product. We don’t use automated robots for support. Real people, real care.

Contact us:
📧 marga.trading.amz@gmail.com
📞 Phone: +84 0585824143

Global Distribution Network

We ship to all 50 US states plus international destinations. Our logistics partners include trusted carriers that provide tracking numbers and delivery updates. Most orders within the US arrive within 5–7 business days.

V. Our Team & Company Culture

Meet the People Behind T2T SIMPLE

While we keep our day-to-day operations lean, our team is made up of dedicated professionals in product sourcing, quality control, customer support, and e-commerce logistics.

  • Founder & Head of Product – A veteran in home goods trading with a passion for natural materials.

  • US Customer Relations Manager – Ensures every email and phone call is answered promptly.

  • Quality Assurance Specialists – Based in our partner workshops, they test every batch before shipment.

  • Logistics Coordinators – Work round the clock to make sure your package arrives safely.

We may not be a giant corporation, but that’s our strength. We are agile, responsive, and deeply invested in your satisfaction.

Our Work Culture: Collaboration, Creativity & Respect

Internally, T2T SIMPLE operates on three pillars:

  • Collaboration – We partner with artisans, shipping companies, and payment providers like Stripe to create a seamless experience for you.

  • Creativity – We constantly look for new basket designs, better materials, and smarter ways to serve our customers.

  • Respect – Respect for our customers (no spam, no hidden terms), respect for the environment (sustainable materials), and respect for our team (fair work conditions).

We also believe in giving back. A portion of our annual profits is donated to reforestation projects and organizations that support traditional weaving communities.

Why Trust Us?

Trust is not given – it is earned. Over the years, thousands of American customers have chosen T2T SIMPLE for their home and garden needs. They trust us because:

  • Our payment system (Stripe) is globally recognized for security.

  • Our refund and return policy is clear and fair.

  • Our product photos are real, not heavily edited.

  • Our contact information is visible and responsive.

You can verify our business registration in the United Kingdom. You can call us. You can email us. We are real, we are transparent, and we are here to serve you.

VI. Looking Ahead: Our Vision for the Future

We don’t plan to stop at baskets. In the coming years, T2T SIMPLE LTD aims to:

  • Expand our outdoor & garden line to include more weather-resistant options.

  • Introduce subscription plans for regular home organizers.

  • Open a US-based fulfillment center to cut shipping times to 2–3 days.

  • Partner with American small businesses for exclusive collection launches.

Our ultimate vision is to become the most trusted name for affordable, stylish wicker and rattan products in the United States. We want to be the first brand you think of when you need a basket – whether for laundry, pantry, picnic, or patio.

VII. A Personal Note to You, Our Customer

Thank you for taking the time to learn about T2T SIMPLE LTD. We know you have many choices when shopping online for home and garden products. We are grateful that you are considering us.

Every basket you buy from t2tsimple.com is more than just a product. It is a piece of craftsmanship. It is a step toward a more organized, beautiful, and sustainable home. And it is our promise to you: we will always strive to exceed your expectations.

If you have any questions, please do not hesitate to reach out. Our phone line Phone: +84 0585824143 is open during business hours (UK time, but we return messages quickly for US customers). You can also email us anytime at marga.trading.amz@gmail.com.

Let’s make your home simpler, more elegant, and wonderfully organized – one basket at a time.

Warmly,
The T2T SIMPLE LTD Team